Xinlichuan Launches Upgraded Digital One‑Item‑One‑Code Smart Service System

Xinlichuan has upgraded its “one item, one code” smart service system with dual linked QR codes on equipment nameplates and catalogues. Scanning retrieves the latest manuals, drawings, software and specifications directly from the cloud. The paperless system features permanent access, precise product matching and real‑time version updates to improve efficiency for selection, commissioning and maintenance.

Within the industrial control sector, traditional printed manuals, engineering drawings and product specification sheets have long suffered from notable pain points. Hard copies are easily lost, worn, damaged by moisture, and often fall behind after version updates. Locating documents during later equipment maintenance is time‑consuming, which greatly reduces the efficiency of product selection, commissioning and operation & maintenance.

To further enhance customer experience and tackle widespread document‑management challenges across the industry, Xinlichuan has fully upgraded its digital “one item, one code” smart service system. It enables linkage and precise matching between QR codes marked on equipment nameplates and those printed in product catalogues, supporting instant access upon scanning. The digital document delivery model is now officially live.

Every unit shipped from Xinlichuan carries a unique dedicated QR code on its nameplate. Meanwhile, updated catalogues have been distributed to new and existing customers; each product series in the catalogue also features its own matching QR code. Each code is bound to its corresponding product line. By scanning the code, customers can retrieve the complete technical package for that product, including full manuals, wiring diagrams, 2D drawings, 3D models, commissioning software and specifications. Users simply scan the code for the product they are working with to pull up the correct documentation, fundamentally resolving issues such as disorganised files, outdated revisions and lost printed materials.

This upgraded digital delivery solution offers five core advantages:

Dual‑code linkage for comprehensive digital delivery The combination of equipment nameplate QR codes and catalogue QR codes delivers dual convenience. Whether engineers are commissioning machinery on site or selecting products from catalogues in the office, a quick mobile scan brings up the full set of technical documents. It eliminates the hassle of bulky, fragile and hard‑to‑store printed materials and substantially boosts productivity.
Consolidated resources for one‑stop technical access There is no need to hunt separately for files, installers or drawings. A single QR code aggregates manuals, wiring schematics, 2D / 3D structural drawings, official commissioning software and detailed specifications. All technical resources engineers need are stored on the cloud and ready for use after scanning.
Permanent access with lifetime document availability The QR codes remain valid indefinitely, and cloud‑hosted documents can be updated in real time. Even years after equipment commissioning, if printed copies have been misplaced, customers can scan the code anytime to view the latest official documentation. This cuts communication lead times and labour costs for after‑sales support, inspection and retrofitting.
Precise matching to eliminate document errors Unlike generic mixed documentation in traditional packages, this system assigns one exclusive code to one product. Each document set is dedicated and accurately matched, making product selection, wiring, commissioning and benchmarking more reliable and worry‑free.
Paperless transformation and standardised delivery workflows The rollout of fully digital, paperless delivery supports environmental sustainability while streamlining operations. It aligns with the automation industry’s trend toward intelligence, standardisation and higher efficiency.

Small QR codes carry a major service upgrade. Moving forward, Xinlichuan will continue refining every detail of product delivery. Leveraging digital, intelligent and targeted service capabilities, the company will help customers select products efficiently, complete commissioning rapidly and carry out maintenance with ease.

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